Privacy Policy

This Privacy Policy describes how Melicove ("we," "us," or "our") collects, uses, and discloses personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information: When you interact with our website, we may collect certain personal information, such as your name, email address, shipping address, and payment details. We collect this information when you create an account, place an order, or contact us for support.

1.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and usage data. This information is collected through cookies and similar tracking technologies.

Use of Information

2.1 Provide and Improve Our Services: We use the collected information to process and fulfil your orders, communicate with you, and provide customer support. We may also use the information to improve our website, products, and services.

2.2 Marketing and Promotional Communications: With your consent, we may send you marketing and promotional communications about our products and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

2.3 Legal Obligations: We may also use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymise it.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are authorised to use your personal information only as necessary to provide the services to us.

We may also disclose your personal information when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety.

Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services (e.g. Paypal, Google). This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].